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Frequently Asked Questions
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Shipping Policy
We take great care in packaging and shipping our handmade ceramic potato buddies to ensure they arrive safely to your desk, aquarium, garden, or home. Shipping costs will be calculated at checkout based on your order weight and location. Adoptions will be processed and shipped within 1-2 business days.
Refunds
If your Poot arrives damaged or there’s been a mix-up, please reach out to us at pootceramics@gmail.com. Whether it’s a refund, a remake, or something else, we’ll chat and find the best solution for you and your buddy.
Are the Poots on Goods Food Safe? Dishwasher Safe? Microwave Safe?
Yes! All our pieces are food, dishwasher, and microwave safe!
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